SAKI Chaiovar Electric Samovar - 4L Stainless Steel Electric Tea Maker, Temperature Display, Large Ceramic Teapot, Boil Dry & Auto Shut Off, Best for Persian, Russian, and Turkish Tea - (White)

I had a great experience with their customer support. After using my samovar a few times, it developed a technical issue. I contacted the support team, and they responded promptly and professionally. They replaced the faulty samovar without any trouble and even included two teapots as a gift. This level of care and generosity truly impressed me. They turned a frustrating issue into a positive experience, and now I’m a happy and loyal customer. Highly recommend their service!

So far, my experience with the Saki brand has been great. This is my second time buying from them. The samovar looks and functions well. I had my first one since 2017, and while it served me well, it was getting old and starting to leak. I wanted a new one with an updated look and design, and so far, this new model is working great.

I recently purchased the Electric Samovar, and while I was excited about the product's features and the potential for a delightful tea experience, I was deeply disappointed to discover the material of the teapot included with it. The description led me to believe that it would either be stainless steel or at least porcelain, both of which I find more suitable for hot beverages.Upon opening the package, I was surprised to see that the teapot was made of glass. While glass can be aesthetically pleasing, I have concerns about its fragility and heat retention compared to metal or porcelain. I had hoped for a more durable and heat-efficient option that would maintain the temperature of my tea for longer periods and provide peace of mind regarding potential breakage.Moreover, the design of the teapot was not what I expected. The wide open nose makes the teapot look somewhat unconventional and awkward. This design choice does not seem practical for pouring and gives it a rather peculiar appearance, which further detracted from my overall impression of the product.Given my preferences and expectations for a high-quality tea-making experience, I ultimately made the decision to return the product. I believe a stainless steel or porcelain teapot would greatly enhance the overall functionality and appeal of the Electric Samovar. It’s a shame, as I was looking forward to using this item. I hope the company considers these materials and design aspects in future versions, as they would certainly elevate the product's quality.Overall, I felt let down by what could have been a fantastic addition to my kitchen, and I encourage potential customers to keep this in mind when making their decision.

I'm using this samovar for about 9 month, took it to 4 different trip activities ( with AC ) and it is very convenient to make tea or boiling water for large group of friends. Also "keep it boiled" mode is very convenient and LED indicators make it clear in what status samovar is.It is pretty light in weight w/o water. As for volume, 4L probably too optimistic as outside meeter suggest 3.5L and I did a bit more but while doing this I was always around to be sure samovar will turn off automatically.So size is 3.5+It comes with cattle you may put on top and it is very convenient if you do tea leaves.Only one warning notice: be careful with "boiling one switch" , it could be misplaces if left/right force applied . If this happened, switch arm will go out of sockets ( see photo ), but don't worry this is very easy fixable with phillips screwdriver.Good product, works as expected, you will never regret to have it.

Trust me I searched a lot. You can’t get a samovar in the USA that can boil the water quickly and maintain the temperature. And I suppose it’s because samovars in the USA are imported and are of appliances that are designed to work with 220v AC, not 110v, as a result they run half the power and so is their disappointing performance.But this one is clear that is designed to work with 110v for the US. And the is really really well made. The steal is thick and paint is perfect and it boils the water so quickly and maintains it at 95 degree for 3 hours.The operation is very simple. Only one switch to turn it on or off. And when it’s turned on it first boils the water to 100 degree, and beeps and then maintain the temp at 95.It’s personal and perhaps unnecessary for many, and it may deviate the design from its minimalist design philosophy, but I wish I would get the option for 2 or 3 additional temperature programs, and that’s to save electricity. I haven’t measured the amps and am not sure how much electricity it uses yet.It also has very practical visual about being off or on from distance, and when on it adds very nice ambient red light to the table top. Another very nice design touch.I have been using it for 2 month with no issue.I am giving it 4 star because of the lack of additional temperature programs. I wish I could give it 4.5 but it’s not an option at Amazon.If you’re looking for a samovar in the US or perhaps anywhere else, don’t think twice.

Made tea for my whole team with this samovar. Easy to use, makes plenty of team. Construction is basic, but solid

This is the best tea maker that I ever have ,so safe and beautiful design and I really appreciate the support and customer care,when I contacted them because I have some questions for them about warranty service they answered me immediately and helped me,everything for this company is amazing and I highly recommend everyone buy this product and other products from them and you never be regret!

I got this for my mom. The setup was quick and easy. She is happy with the ease of operation and safety of it. since, I have had some of the best-brewed tea at her house. Thank you